Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

SteadySourceHaven respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and employ suitable technical and organizational safeguards to shield it. This covers safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we maintain robust security measures, no online transmission method is ever completely risk-free. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold significant rights over your personal data. Subject to applicable laws, you may be able to access, amend, erase, or limit how your personal information is used.

To exercise these rights, reach out using the contact information at the end of this policy. We will respond within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal requirements. Retention durations depend on the data type and its intended purpose.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your online experience and gain insights into how visitors interact with our site. Cookies allow us to recall your choices and assess site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies could impact how the site works. For more in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include hyperlinks to third-party sites or services. This privacy policy covers only SteadySourceHaven and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any external sites you reach via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.